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didigno
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Call manager hunt group configuration

Wed Mar 28, 2012 6:47 am

Guys, my boos asked me to create a hunt group for the people on call. I have plane this below configuration so far, and I would like to associate the cisco ip phone number with the personal mobile.

My question are the following:
1) how can I associate the office number with the mobile one?
2)how and where I set up the forward no answer?

I am asking this due my less experience with CUCM

Any suggestion will be appreciate

Call manager hunt group configuration

1) Create a line group, and add lines according to the user that we have in the group. Set the Distribution Algorithm to Circular. ( http://www.cisco.com/en/US/docs/voice_i ... lngrp.html )
I need to create 1 line group per each user.

Step to create a line
a)Choose Call Routing > Route/Hunt > Line Group

b)To add a new line group, click the Add New button

c)n the Line Group Configuration window that displays, enter a name in the Line Group Name field. The name can contain up to 50 alphanumeric characters and can contain any combination of spaces,
periods (.), hyphens (-), and underscore characters (_). Ensure that each line group name is unique to the route plan.

d)Choose the appropriate settings as described in Table 36-1. Table link ( http://www.cisco.com/en/US/docs/voice_i ... #wp1053560 )

e)To add or update this line group, click Save.


2) Create a hunt list, and add the line group
Step to create a hunt list
a)Choose Call Routing > Route/Hunt > Hunt List.

b)Click Add new

c)In the Hunt List Name field, enter a name. The name can comprise up to 50 alphanumeric characters and can contain any combination of spaces, periods (.), hyphens (-), and underscore characters (_).
Ensure each hunt list name is unique to the route plan.

d)In the Hunt List Name field, enter a name. The name can comprise up to 50 alphanumeric characters and can contain any combination of spaces, periods (.), hyphens (-), and underscore characters (_).
Ensure each hunt list name is unique to the route plan.

e)To add this hunt list, click save

f)The system checks the Enable this Hunt List check box by default for the new hunt list.

g)Add at least one line group to the new hunt list.

Adding Line Groups to a Hunt List (Associate a line group to hunt group)
a)Choose Call Routing > Route/Hunt > Hunt List.

b)Locate the hunt list to which you want to add a line group

c)To add a line group, click Add Line Group.
The Hunt List Detail Configuration window displays.

d)From the Line Group drop-down list box, choose a line group to add to the hunt list.

e)To add the line group, click Save.The line group name displays in the Hunt List Details list on the left side of the window.

f)To add more line groups to this list, click Add Line Group and repeat Step c through Step e.

h)Click save and then to click reset to reset the hunt list. When the popup windows display, click OK.



:thankyou:

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Carlitos_30
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Re: Call manager hunt group configuration

Sun Apr 01, 2012 4:29 pm

With mobile phone you mean a cell phone?

If so, I think you can't do that.

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didigno
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Re: Call manager hunt group configuration

Thu Apr 05, 2012 6:26 am

I should able to do it by Cisco Mobile Connect.

'

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