Hi,
We are soon to implement a VoIP solution and i have volunteered to come up with a test plan. I would like some help to understand what would be the criteria for a good, reliable and efficient VoIP solution. If some one has a test plan or knows about a good software for windows environment, it would be a great help.
Thank You

Junaid Syed

What do you want to test? Are you looking for reading material or are you looking for something more like a hands on proof of concept?

Reading material or a software that would help test the implementation. See once we are sure that the VoIP solution works flawless we will switch all communication from PSTN to voIP but we have to make sure that VoIP service wont have any data losss or disruptions.

I think the best guide is first studying the theory behind.

1. see of ip phone registers with VOIP Server
2. test if ip phone gets dial tone
3. test simple ip phone to ip phone call
4. test phone call to outbound through the gateway
5. test phone call inbound to the ip phone through the gateway

Assuming you already have Cisco gear...since you're on a forum for Cisco...

Have a look at the documentation surrounding CUCM. If you are looking to do a rollout check with your product reps too. They may have some good documention surrounding it.

This link is to the Voice and Unified Communications page at Cisco. It might help you get an idea of the different pieces of equipment. Realistically you need a voice capable router/IOS, phone lines and modules to connect them, phones, and preferrably a PoE switch.
http://www.cisco.com/en/US/products/sw/ ... index.html

Our reps created a script that goes through and runs each phone through some simple steps to make sure it is working correctly. It then reports back what failed and what passed. Ask your reps if they have something similar.

I would say this is the best way to go about running the test to make sure all of your voip is up and running. Good luck! Thanks for posting this.
-Charlie