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dieselboy
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CDR records for CUCME

Tue May 22, 2012 9:33 am

Can anyone recomend a CDR application which will allow user-friendly presentation of the CDR records and to be saved historically. I see there are a good number out there but not having used any I am hoping someone has some first hand experience with them. I'm going to see about giving this a go http://www.tri-line.com/cisco/ for my CUCME system to see how it is. Basic call tracking is all that is really needed. Email reports and costing is an added bonus.
Sometimes, I sit with my headphones on without playing music.

Cisco_Pro
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Re: CDR records for CUCME

Sat Jul 07, 2012 7:06 pm

You can try Variphy. They provide an easy user interface which tracks all call history records, voice quality, rate table, and you can request a free trial on their website. Also, you can schedule and automate the reports. Hope this help.

http://www.variphy.com
http://variphy.com/products/enterprises ... -reporting
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