I am a cisco noob so forgive the lack of knowledge.
I have been told that in order to update out IOS version from 12 to 5 on our C3560X-48T-S we need to pay for a smart net contract. I questioned this and the guy said that i need this in order to download from the cisco website.
I went on the cisco website and just downloaded the latest version without needing to pay anything. Can anyone shed any light on this for me please? is he right?