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Cisco CCNA Certification Exam Changes

posted in Certifications
by on July 15th, 2013 tags: , , ,

On March 26, 2013, Cisco introduced new certification exams for ICND1, ICND2, and CCNA. In addition to content changes, there is also a significant change to the exam sequence structure.

This is a summary of these changes to the CCNA certification exams. The information is based on a number of public Cisco sources. For complete and official information about the CCNA certification exams refer to

Retiring CCNA Certification Exams

The current CCNA related exams retire on 30 September 2013:

CCNA certification is achieved by either passing the composite 640-802 exam or the 640-822 ICND1 exam and then the 640-816 ICND2 exam.

The retiring CCNA certification is the prerequisite for the CCNA specializations and for the three exam CCNP Routing and Switching certification.

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A CCNA Security Exam Experience

posted in Certifications, Education
by on September 8th, 2011 tags:

In northern South Carolina, Wednesday morning dawned clear, temperate, and only lightly windy. Overall, it was a beautiful day for typically muggy August. My morning was spent reviewing for the exam. I went through the Cisco Exam Guide, picking out and mentally rehearsing lists and technology characteristics, defining key terms, and reviewing practice test questions.

At a quarter till 2, I left for the test center, nervous and excited. The building that contains the test center is a nondescript and plain looking installation overlooking a hill adjacent to the interstate. The first floor is a computer training center, the fourth, a local news channel, and the second is vacant.

The most interesting part of the building is the third floor. It is there that Cisco has its international Small Business Support Call Center that employs scores of CCNA and above certified support engineers. They handle and troubleshoot all Cisco Small Business products and most VOIP products in North and South America and the Philippines. The call center has a high employee turnover rate, but those who stay and excel there are very knowledgeable, helpful, and very good at what they do. I greatly enjoy being able to talk to them.

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TSHOOT Notes 2

posted in Certifications, Education
by on October 5th, 2010 tags: , , ,

I swear these first few topics have made me an expert at nested HTML lists. :) Hopefully as the topics get more interesting, so will the notes.

Troubleshooting Processes

Troubleshooting Flow, 3 Steps

  1. problem report
  2. problem diagnosis
  3. problem resolution

Steps to Diagnose

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TSHOOT Notes 1

posted in Certifications, Education
by on October 4th, 2010 tags: , , ,

I’ve decided to publish my notes taken while studying for the Cisco TSHOOT 642-902 exam. I’ll try to publish a new post every few days covering a chapter or 2 from the CiscoPress Official Certification Guide. I am also using the CiscoPress Cert Kit and the Cisco E-Learning CD procured from the Global Knowledge TSHOOT class.

Let me know you like this and would like to see more by clicking on the Facebook “like” button above.

Network Maintenance

Network Maintenance Examples

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